Elements and Performance Criteria
- Assess stakeholder interests
- Identify project objectives and relevant stakeholders
- Establish stakeholder interests and expectations and determine forms of engagement
- Determine and agree with relevant stakeholders on forms of engagement, communication methods, project content, budget and timelines
- Identify and apply actions to address differing interests
- Consider and advise stakeholders on project management issues
- Monitor stakeholder engagement
- Assign roles and responsibilities to team members according to interests and expectations and confirm defined project roles are followed
- Develop knowledge management systems to capture team progress, insights and experiences
- Conduct and lead stakeholder performance reviews
- Identify and address team member development needs and opportunities
- Support development of interpersonal skills of the team for stakeholder engagement
- Review and manage stakeholder engagement
- Communicate information as planned and according to authority levels, identifying and addressing variances
- Seek and respond to feedback from relevant stakeholders on management of stakeholder engagement
- Document identified improvements and feedback received for future management of stakeholder engagements